The Problem
Rapid advances in diagnostic testing, automation and informatics are likely
to transform the laboratory industry in the near future. But, while most labs advance in their
core business their ability to manage the revenue cycle process lags and undermines profitability.
That’s because their billing systems were never designed to handle the complexities, changes and
competition faced by today’s laboratories.
The most obvious outcome of this has been lower cash collection rates.
But, a more subtle, yet equally important consequence has been the loss of reliable financial information
critical to running their businesses.
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